As we begin to slowly welcome guests back to our venues, the below policies and procedures will be in place for upcoming films and events in our Strand and Capitol Theatre. Capacity is limited to 10%.
COVID-19 Ticket Protection Policy: Purchase your tickets with confidence! Any tickets purchased for future performances will be available to exchange for any guests who are ill or concerned about attending due to COVID-19. Exchanges must be made 24-hours in advanced of a show for another show of equal or lesser value.
What Coronavirus precautions are you taking?: In the interests of the health and safety of our guests, artists, staff and volunteers, the Appell Center staff is following the recommendations of the State Health Department, CDC, and the Governor’s Office concerning resumption of programming. Ticketholders will be contacted with additional instructions regarding their specific events. Our Box Office is open via phone (717-846-1111) and email (firstname.lastname@example.org) from 10am- 2pm Monday through Friday. The box office lobby is currently open to walk-up business with a maximum of 3 patrons in the box office at any time. This is an evolving situation and we encourage you to watch our Facebook page and website for updates. Thank you.
SEATING: When you arrive for your film or show, you will notice ropes on every other row in order to maintain social distancing. Likewise, guests will be asked to leave three seats between themselves and other parties to also assist with social distancing.
SANITIZATION: Prior to and after each film, event, and performance that takes place within any of the venues in the Appell Center, a thorough deep clean/sanitation process will take place including: spraying of seats with a special disinfectant, wiping down of all hard surfaces, door knobs, etc with sanitizing solution.
MASKS: Everyone who attends a film or performance at the Strand or Capitol theaters must wear a CDC approved face covering at all times.
BAG CHECK: If you must bring a bag, it MUST be clear and no larger than 9”x12”.
CONCESSIONS: Limited Concession will be available. Masks are still required when not enjoying your concessions. Reusable cups will not be used.
ENTERING THE THEATRE
RESTROOM PROTOCOL: All restroom facilities will be open with signage to assist guests with maintaining social distancing, with floor markings to assist guests while in line.