Box Office Ticket Agent

About this job

Summary Description

The primary responsibility of this position is to be the face of the Appell Center and provide patrons with a positive experience by addressing and responding to their needs efficiently and courteously. This experience is provided by aiding patrons with accurate show or event information, assisting them in purchasing tickets and suggesting other possible additions to their experience. This includes processing ticket sales at walk-up windows, over the phone, and internet sales, using a computer based sales system (Tessitura). This position is expected to work cohesively with all employees in maintaining a professional level of customer service and assists in the daily operations of the box office including mailings, filing and other duties as assigned.


Current open position will work Fridays in the Appell Center Box Office, 10 AM – 4:30 PM and work at weekend shows in the Capitol Theatre. Hours will vary depending on programming with 10-20 hours per week expected.

Your responsibilities

Essential Duties and Responsibilities

Sell Tickets

Manage Constituent Accounts

Basic Reception

Mail Order

Critical Success Factors

The critical success factors listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

Job requirements

Education and Experience

Physical Demands

Work Environment

Submit your application to Amanda Spalla at ASPALLA@APPELLCENTER.ORG